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Support Services Analyst

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Job Order #: 5611779

NOC: 2171
Employer Name:
Affinity Credit Union
Posted Date:
09-Feb-2018
Location:
SASKATOON
 
# of Positions:
1
Employment Terms:
Full Time
Education:
University Bachelor's Degree
Experience:
1-2 Years
Apply By:
25-Feb-2018
How to Apply?:
This job is no longer taking applications

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Employer Name:
Affinity Credit Union
Contact Fax:
306-934-4019
Contact Email:
careers@affinitycu.ca
Employer Website:
https://www.affinitycu.ca/careers/overview


Description

Job Purpose
Delivers answers, diagnoses, and resolutions to end users. Acts as a primary point of contact for after-hours rotation to support on-call issues. Assists in the administration of the server and network infrastructures. Supports the research, analysis, deployment, and administration of hardware and software. Provides end-user support through the service desk, the installation and maintenance of computer software/hardware, and through performing system administration duties.

Working Conditions
Because Affinity serves members in communities across Saskatchewan, this position may require the successful candidate to travel between locations.

Minimum Qualifications
- Post-secondary diploma or degree in a related field, plus 2 years of related experience or an equivalent combination of education and experience
- Intermediate knowledge of desktop support; Certification in Microsoft Certified Solutions Expert: [MCITP: EDST or MCITP: EDA]
- Advanced digital literacy across a broad range of channels and devices (i.e. online services, mobile applications, smartphones, tablets, etc.)
- Ability to coach employees and managers, providing business-relevant advice and recommendations for IT Support

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