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Retail sales supervisors perform some or all of the following duties:
Supervise and co-ordinate sales staff and cashiers
Assign sales workers to duties and prepare work schedules
Authorize payments by cheque and the return of merchandise
Sell merchandise to customers
Resolve problems that arise, such as customer complaints and supply shortages
Maintain specified inventory and order merchandise
Prepare reports regarding sales volumes, merchandising and personnel matters
Hire and train or arrange for the training of new sales staff.
Essential Skills
- Document use
- Oral communication
- Computer use
Additional Skills
- Hire and train or arrange for training of staff
Supervisory Experience
- Retail salespersons and sales clerks
- Cashiers
Specific Skills
- Sell merchandise
Work Setting
- Retail establishment
Ability to Supervise
- 3 - 4 people
Work Location Information
- On-site customer service
Own Tools/Equipment
- Cellular phone