Job Order Detail

Description

This is an exciting role where you will sell all types of products and services in our SaskTel Store located in Swift Current.  Your goal is to offer a positive customer experience by identifying the customer's needs and requirements, recommending solutions to benefit the customer and finalizing the sale. You will be responsible for handling a variety of customer inquiries and must be comfortable working in an environment that has a strong sales focus.  You have an opportunity to earn sales incentives on top of your base salary.

KEY RESPONSIBILITIES:
-Persuasively promotes the sale of products and/or services in a competitive environment in order to meet sales targets.
-Determines customer needs and recommends solutions to the customer, utilizing support personnel as required.
-Handles device hardware and accessory setup, reviews customer contracts, and educates/informs customers about their services.
-Develops and maintains a knowledge of SaskTels products, services, systems, and pricing options.
-Handles all customer inquires/complaints and resolves issues in a timely, professional manner in order to meet customer service and productivity targets, and positively contributes to customer survey results.
-Arranges customer security deposits, and handles cash and payments.
-Captures customer requirements, reviews customer request work orders for accuracy, and adjusts/corrects errors and/or omissions on customer accounts.


QUALIFICATIONS:
- Previous sales experience
- Excellent communication skills
- Knowledge of SaskTel products and services
- Keyboarding skills of 20 WPM

To find out more about this position and to apply, visit saskTel.com/careers