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Customer Service Representative

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Job Order #: 5612038

NOC: 1453
Employer Name:
Visionpool Business Services Inc
Posted Date:
12-Feb-2018
Location:
OXBOW
 
# of Positions:
1
Employment Terms:
Full Time
Apply By:
23-Feb-2018
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
Visionpool Business Services Inc
Contact Name:
Michelle Pasker
Contact Email:
michelle.pasker@visionpool.com


Description

Visionpool Business Services is hiring a Customer Service Representative to support the Operations Team to maximize the achievement of strategic objectives by coordinating and executing a wide range of integrated sales and operations initiatives and administrative activities.

THIS POSITON IS LOCATED IN OXBOW, SK

Responsibilities
    Respond by telephone, in person or e-mail to supplier or customer inquiries, complaints, issues and concerns Redirect sales inquiries to the appropriate team
    Execute rental and sales agreements as well as rental returns
    Coordinate the provision of field service to equipment to ensure completed work, parts used and other expenses are recorded
    Record all technical inquires and support request and forwards to the appropriate personnel for resolution

Qualifications
    Completion of an Administrative training program from a recognized school
    Minimum 5 years experience in a customer service role
    Demonstrated ability to deal with people sensitively, tactfully, diplomatically and professionally at all times
    Excellent MS Office skills including Excel, Word, Power Point
    Exceptional customer service skills
    Proven ability to exercise necessary cost control measures
    Ability to interpret and implement company policies and procedures
    Capable of making solid decisions in a time sensitive environment
    Ability to handle multiple priorities in a given day and work in a fast-paced environment with accuracy and diplomacy
    Strong communication
    Excellent problem-solving skills
    Strong attention to detail

We thank all who apply, however only candidates meeting the required qualifications will be contacted for an interview

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