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Duties and responsibilities:
Under the direction of the Senior Repair Technician II, and reporting to the Special Needs Equipment Manager, the successful candidate will be responsible for repair and maintenance of program equipment to ensure that it is safe for use and that it meets the quality standards set by the Special Needs Equipment program.
Duties include:
- Cleaning, repairing, adjusting, calibrating, modifying, rebuilding and testing equipment, primarily but not limited to, power and specialty manual wheelchairs;
- Scheduling and conducting fitting appointments with clients and health care professionals to ensure equipment meets clients individual needs;
- Diagnosing and resolving client equipment concerns;
- Monitoring and maintaining appropriate equipment and parts inventory levels;
- Completing documentation required to provide a history of completed tasks;
- Assisting with the daily operations of the depot;
- Other duties as assigned.
Qualifications:
Education:
- Grade 12 or equivalent
- Valid Drivers Licence
Experience:
- Customer service experience working with clients, caregivers and/or clinicians to meet clients needs
- Experience in electronic diagnostics and repair, keypad programming and electrical circuits
- Experience in machine shop/metal working and fabrication
Skills:
- Good mechanical skills and electrical aptitude including a knowledge of safe use of power/hand tools
- Effective interpersonal skills and ability to multi-task and manage competing priorities
- Basic computer skills
Final Candidates are required to provide satisfactory criminal record checks including a vulnerable sector search.