Job Order Detail

Description

Co-op Taxi is looking for a Telephone Operator/ Dispatcher.

Dispatcher

Using a computerized dispatching system in conjunction with a two way radio system. You will also answer phones, and will be entering trip data into a computer.  Researching trips and providing information to customers and management.


Telephone Operator

Answering phones calls and entering the trip data into the computerized dispatching system. Resolving customers issues and complaints.

Experience using multi line phone system
Intermediate experience with Microsoft Windows; Word, Excel, Outlook
Ability to self-manage and organize time efficiently and effectively.

Excellent work characteristics which include:

Mature judgment in making decisions
Taking ownership in self and work responsibilities
Ability to follow direction and complete tasks with accuracy
Ability to multitask and prioritize

Personal characteristics that include:

Excellent customer service
Personable with customer interactions
Professional appearance and manner
Team Player