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Customer Service Rep/Production:
*Welcomes and connects with every customer to provide excellent customer service
*Assist customers in the selection and purchase of Edible Arrangements products
*Prepare a variety of fruit arrangements and dipped fruit to Edible Arrangements standards
*Operate point of sale equipment
Qualifications:
*Previous experience in customer service and/or food service establishment
*Excellent customer service and communication skills
*Excellent fluency in English and keen attention to detail
*Good math and money handling skills
*Ability to lift, carry and/or push objects weighing up to 50lbs
*Ability to stand for extended periods of time
*Proven ability to multi-task and work in a fast paced environment
**Must be available to work the following:
up to 3 evenings/week (330-7), Saturdays (9-5) as well as holidays
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Valid driver's licence
Specific Skills
- Access and process information
- Sell merchandise
- Receive payments
- Issue receipts and other forms
- Explain the type and cost of services offered
- Arrange for refunds and credits
- Answer inquiries and provide information to customers
- Receive and log complaints
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Handling heavy loads
- Physically demanding
- Manual dexterity
- Attention to detail
- Hand-eye co-ordination
- Standing for extended periods
Business Equipment and Computer Applications
- Windows
- Electronic mail
- General office equipment
- Internet browser
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