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Regina medical office looking for an experienced medical receptionist/assistant. You will provide administrative support in a busy office and will work closely with the physician. The work environment can be hectic at times but also fun. This position involves working regular office hours; Monday to Friday 8:00AM to 5:00PM. There is some flexibility in the working hours. This is a full time position; however for the right person part-time could be a possible option.
Tasks & Responsibilities
Scheduling appointments with patients as directed.
Answering incoming calls, determining urgency and taking detailed messages.
Ensuring timely follow up action is taken by medical staff in response to calls.
Following up with patients for scheduled appointments.
Registering patients, collecting health information and medication.
EMR scanning and filing to patient charts.
Assigning patients to exam rooms & taking blood pressure (automated).
Patient billing & remittance with MCIB.
Coordinating clinic and other appointments for physician.
Coordinating appointments and tests as requested.
Qualifications & Experience
Must have previous experience working with an EMR, preferably Accuro.
Experience dealing with patients, doctors and pharmacists is a definite asset.
Medical terminology is an asset but not required.
Essential Skills
Attention to detail
Professionalism and respect
Experience working with the public, specifically patients
Ability to work independently
Continuous improvement and willingness to learn.
Intermediate computer skills
Ability to take direction
Communication skills (verbal & written)
Managing faxes and requests from hospital, doctors, and pharmacists.
Confidentiality and patient privacy.
Punctuality
If the right candidate is available (experience), part-time work may also be an option.
Essential Skills
- Reading text
- Document use
- Numeracy
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
- Valid driver's licence
Additional Skills
- Provide basic information to clients and the public
- Order office supplies
- Maintain records
- Data entry
Work Setting
- Health services
Work Location Information
- Urban area
Typing (Words Per Minute)
- 61 - 80 wpm
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
Business Equipment and Computer Applications
- Windows
- Word processing software
- General office equipment
- Internet browser
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