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Guest Services Agent

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Job Order #: 5618140

NOC: 6435
Employer Name:
COMFORT SUITES SASKATOON
Posted Date:
04-Apr-2018
Location:
SASKATOON
 
# of Positions:
2
Employment Terms:
Full Time
Education:
GED 12 - General Educational Development
Experience:
0-6 Months
Apply By:
21-Apr-2018
How to Apply?:
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Employer Name:
COMFORT SUITES SASKATOON
Employer Address:
 
203 BILL HUNTER AVENUE
SASKATOON,SK
CANADA
S7R1E3
Contact Name:
Wannisa
Contact Email:
hr.comfortsuitessaskatoon@gmail.com
Employer Website:
www.comfortsuitessaskatoon.com


Description

Comfort Suites Saskatoon - Saskatoon's only 2016 Choice Gold Award winning hotel AND TripAdvisor Travellers' Choice 2017 winner.  Come and join our team!

We are looking for Guest Service Agents
to work a variety of shifts - weekdays and/or
weekends, morning shifts and/or afternoon shifts. Will also be trained on Night Audit shifts and expected to fill in when necessary   although not regularly scheduled.
  
Send your Resume without delay to act now if you are truly dedicated to the hospitality industry and want to be a part of
Saskatoon's SUITE-est hotel.

POSITION IS AVAILABLE IMMEDIATELY AND CANDIDATES MUST ALREADY HAVE THE LEGAL RIGHT TO LIVE AND WORK IN CANADA.

 

Skills and Abilities

Essential Skills
 - Reading text
 - Document use
 - Numeracy
 - Writing
 - Oral communication
 - Working with others
 - Problem solving
 - Decision making
 - Critical thinking
 - Job task planning and organizing
 - Finding information
 - Computer use
 - Continuous learning
 - Significant use of memory
Credentials (certificates, licences, memberships, courses, etc.)
 - Not required
Specific Skills
 - Take, cancel and change room reservations
 - Store and retrieve luggage
 - Register arriving guests and assign rooms
 - Provide information on hotel facilities and services
 - Process group arrivals and departures
 - Process guests' departures, calculate charges and receive payments
 - Process telephone calls
 - Process wake-up calls
 - Investigate and resolve complaints and claims
 - Balance cash and complete balance sheets, cash reports and related forms
 - Work with minimal supervision
 - Customer service oriented
 - Clerical duties (i.e. faxing, filing, photocopying)
 - Provide general information about points of interest in the area
 - Provide information about services available in the community
 - Follow emergency and safety procedures
Work Setting
 - Hotel
Security and Safety
 - Bondable
 - Credit check
Business Equipment and Computer Applications
 - Spreadsheet software
 - Multi-line switchboard
 - Computerized reservation system
 - General office equipment
 - Internet browser
 - Basic computer skills (will train)

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