Job Order Detail

Description

Duties and Responsibilities include but is not limited to:

    Greet, register, and assign rooms to guests of hotels or motels.
    Verify customers' credit, and establish how the customer will pay for the accommodation.
    Contact housekeeping or maintenance staff when guests report problems.
    Make and confirm reservations.
    Issue room keys and provide instructions to Guests
    Keep records of room availability and guests' accounts.
    Perform bookkeeping activities, such as balancing accounts.
    Post charges, such those for rooms, telephone calls or any other hotel purchases.
    Compute bills, collect payments, and make change for guests.
    Record guest comments or complaints, referring customers to managers as necessary.
    Review accounts and charges with guests during the checkout process.
    Advice housekeeping staff when rooms have been vacated and ready for cleaning.
    Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
    Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.
    Clean and maintain lobby and common areas, such as restocking supplies and watering plants.

**Experience is an asset but not necessary.