Job Order Details
	Description
	Job Order #:	5192897	Posted:	05-Apr-2012
	Job Title:	Front Desk Guest Service Agent
	Location:	REGINA
	Details:	Reporting to Front Office Management, sell rooms to maximize room revenue to ensure guest satisfaction and to maintain the best possible relations through courteous and positive dealings. Front Desk experience is necessary.  Post secondary education would be an asset.  Excellent telephone etiquette and attention to detail is required.  Will be capable of dealing with guest concerns in a professional and empathetic manner.  Must be self motivated; work well with others and with little or no supervision.  Must have previous hotel industry experience and Windows based computer experience. Hours of Work:  Must be available for all shifts; days, evenings, weekends.
	Wage/Salary Info:	$11.98 per hour
	# of Positions:	2
	Employment Terms:	Full/Part Time
	Apply by Date:	21-Apr-2012
	Requirements
	Skills:	Work Setting  - Hotel Essential Skills  - Computer use  - Decision making  - Problem solving  - Working with others  - Oral communication Specific Skills  - Follow emergency and safety procedures  - Provide general information about points of interest in the area  - Customer service oriented  - Work with minimal supervision  - Process wake-up calls  - Process telephone calls  - Process guests' departures, calculate charges and receive payments  - Provide information on hotel facilities and services  - Take, cancel and change room reservations Business Equipment and Computer Applications  - Hotel Soft  - Basic computer skills (will train)
	Application Information
	How to Apply:	By email or online
	Employer Name:	Delta Regina Hotel
	Employer Address:	1919 SASKATCHEWAN DR, REGINA, SK, CANADA, S4P 4H2
	Contact Name:	Karan Khanna
	Contact Email:	karankhanna@fortisproperties.com