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POSITION TITLE: Detailer
JOB STATUS/CLASSIFICATION: Full-Time til August 31, 2021
ACCESSABILITY: Responsibilities are based on a 40 hour week however job performance is not based on time served but on results achieved. Variations of this routine are possible. Pay is $15/hour
PERSONA: The role of Detailer is a customer service provider role, serving both internal and external customers. Effective Detailers are customer-focused and enthusiastic team members. They are capable of juggling multiple responsibilities and taking direction from numerous managers. They can prioritize responsibilities and organize themselves. They enjoy task diversity and can anticipate need and take the initiative. They are high-energy and service-oriented.
POSITION MANDATE: As a valuable member of the dealership team, the Detailer will support the vision and mission of FFUN Group and the mission of the Dealership by the faithful and effective commission of the duties as outlined below. The Detailer supports the sales process to ensure an exceptional customer experience.
SPECIFIC EXPECTATIONS:
Establish & follow a daily and weekly routine in collaboration with your Manager(s).
Report for duty for every shift on time and ready to work.
Check in with Manager prior to going off site.
Check in with Manager when action item list is complete.
Anticipate need and initiate work (keep busy).
Report all anomalies to the Manager.
Other duties as assigned.
PRIMARY DUTIES INCLUDE:
Major and minor cleaning and detailing of customer vehicles
Interior cleaning and shampooing.
Application of protective coating.
Pre delivery clean up and prepping.
Assist technicians as required.
Other duties as assigned.
CERTIFICATES, LICENSES, REGISTRATIONS: Must have valid drivers license with a responsible driving history.