Job Order Detail

Description

Administrative Assistant
Reports to: Director of Manufacturing
Full time/Permanent

Job Summary: to answer customer inquiries and provide quotes for powder coating.

Main Job Tasks and Responsibilities:
        Answer customer phone and email inquiries
        Prepare quotes for customers
        Provide pricing to customers
        Work with the finance department to provide invoices to customers
        Work with the finance department to accept and apply for customer payments
        Schedule job priorities
        Communicate time lead times to customers
        Communicate that products are ready for shipment
        Follow up on deliveries to ensure quality and happiness of the customer
        Schedule truck runs & pickup and delivery
        Work with Supply Chain on inventory needs
        Pack list jobs
        Tag jobs with work order numbers
        Provide customer service functions with help and support from the Regional Sales Manager
        Maintain contract lists
        Prepare reports for the management team
        Other duties as assigned

Qualifications:
        High school diploma, GED or equivalent
        Ability to understand basic mechanical and manufacturing techniques
        Knowledge of powder coating procedures and equipment an asset
        Commitment to health and safety

Key Competencies
        Demonstrated ability to work independently with minimal supervision
        Able to work in a fast-paced environment while under tight deadlines
        Strong attention to detail
        Effective verbal and written communication skills
        Dependable
        Technically skilled an asset
        Results-oriented
        Professional
        Time Management

Working Conditions
        Some Extended periods of standing, and other physically demanding conditions
        Some Lifting, moving or manipulating objects up to 50lbs