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We are looking for an experienced and sales oriented Retail Store Supervisor. Preferably with at least 1-year experience in cell phone and computer repair and services.
Duties include but not limited to:
* Supervise and co-ordinate sales staff and cashier.
*Assign sales workers to duties and prepare work schedules.
*Authorize payments and the return of merchandise.
*Resolve issues that may arise, including customer requests, complaints and supply shortages.
* Maintain inventory and order merchandise.
*Hire and train or arrange for the training of new sales staff and monitor and report on the performance
*Ensure the visual standards and image of the store are maintained, such as store displays, signage, and cleanliness.
*May perform the same duties as workers supervised
*May perform key holding and managerial duties if required, such as opening and closing the store, managing escalated complaints, developing and implementing marketing strategies, and signing for deliveries.
Job Types: Full-time, Permanent
Salary: $19.00 per hour
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
Transportation/Travel Information
- Public transportation is not available
Additional Skills
- Prepare work schedules
- Order merchandise
- Hire and train or arrange for training of staff
Supervisory Experience
- Retail salespersons and sales clerks
Specific Skills
- Supervise and co-ordinate sales staff and cashiers
- Sell merchandise
- Resolve customer complaints and supply shortages
- Prepare reports on sales volumes, merchandising and personnel matters
- Maintain specified inventory
- Assign sales workers to duties
Work Setting
- Retail establishment
Ability to Supervise
- 3 - 4 people
- Staff in various areas of responsibility
Work Location Information
- Rural community
Work Conditions and Physical Capabilities
- Fast-paced environment
- Handling heavy loads
- Combination of sitting, standing, walking
Security and Safety
- Basic security clearance
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