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Business Equipment and Computer Applications
- Spreadsheet
- Opera
Work Setting
- Hospitality industry
Specific Skills
- Take, cancel and change room reservations
- Register arriving guests and assign rooms
- Process guests' departures, calculate charges and receive payments
- Answer telephone and relay telephone calls and messages
- Maintain an inventory of vacancies, reservations and room assignments
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Attention to detail
- Standing for extended periods
Personal Suitability
- Effective interpersonal skills
- Team player
- Excellent written communication
- Organized