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Food and Beverage Serving Skills
- Advise on menu selections
- Serve food and beverages
- Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
- Describe and advise on wine selection
- Describe menu items including daily specials for customers
- Take orders and relay to kitchen and bar staff
- Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
Credentials (certificates, licences, memberships, courses, etc.)
- Food Safety Certificate
- Serving It Right Certificate
Additional Skills
- Address customers' complaints or concerns
- Train staff
- Supervise other servers and bussing staff
- Enforce provincial/territorial liquor legislation and regulations
- Balance cash and record sales
- Provide customer service
Work Setting
- Restaurant
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Standing for extended periods
Personal Suitability
- Effective interpersonal skills
- Flexibility
- Team player
- Excellent oral communication
- Client focus
- Reliability
- Organized
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