Job Order Detail

Description

Canature WaterGroup is looking for a Technical Writer to work with internal subject matter experts to develop high quality technical documents and resources that create a good user experience for our customers and end-users by presenting technical information in clear, concise and easy-to-understand ways.
What you will do:
Develop, update and maintain technical corporate documents including product manuals, spec sheets, FAQ sheets and process documentation that:
-communicates product updates to target audiences clearly & concisely
-helps users learn how to use our products quickly & effectively
-helps translate key product benefits for end users
Manage the approval and communication process for all customer-facing technical documents
Manage the corporate library of customer-facing technical documentation, including tracking incoming change requests and prioritizing jobs for completion
Develop technical digital content and resources for the corporate websites (i.e. how-to guides and technical blog articles)
Work collaboratively with internal teams (Engineering, Operations, Customer Service and Marketing) to obtain an in-depth understanding of product capabilities, users needs & challenges, and documentation requirements
Apply design elements (tables, charts, diagrams etc.) to enhance the visual impact of documents and improve usability

What were looking for:
Strong written and grammar skills
Demonstrable ability to produce clear, concise technical content
Effective and strong communicator, both verbal and written
Natural ability to find the best, shortest way to clearly communicate an idea
Detail oriented, motivated, and organized
Analytical, methodical, curious, and creative thinker who is committed to producing high-quality work
Education Requirements:
A degree or diploma in English, Technical Writing, Communications or a related field