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Business Equipment and Computer Applications
- MS Excel
- MS PowerPoint
- MS Word
- Electronic scheduler
- MS Office
Area of Specialization
- Reports and records
- Correspondence
- Contracts
Technical Terminology
- Business
Specific Skills
- Type and proofread correspondence, forms and other documents
- Schedule and confirm appointments
- Greet people and direct them to contacts or service areas
- Determine and establish office procedures and routines
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
- Order office supplies and maintain inventory
- Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
- Set up and maintain manual and computerized information filing systems
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