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Tokata HR Solutions on behalf of your client is seeking an Inside Sales Associate who works under the direct supervision of the Fort QuAppelle branch lead. The Inside Sales Associate is responsible for meeting customer needs by listening, understanding and providing solutions. They are responsible for answering telephone inquiries, processing customer orders, maintaining stock of in store products and showroom maintenance.
Education & Experience
High School Diploma
3 years relevant experience in a lumber retail environment
Experience with computer and web-based systems and ability to become proficient in Point of Sales system
Knowledge, Skills & Abilities
A strong knowledge of the lumber and building material industry
A thorough product knowledge in order to communicate and demonstrate technical proficiency
Must have the proven ability to listen, understand and provide a solution to meet customer needs
Self-motivated and well organized
Strong interpersonal and communication skills are essential
Persistent, ambitious and a strong drive for success with proven sales results
Ability to work independently, take initiative and demonstrate flexibility
An ability to gain the confidence and respect of the customer base and sales personnel
Strong attention to detail and accuracy
Ability to prioritize and effectively execute tasks in a high-pressure environment to meet deadlines
Thorough knowledge of company procedures pertaining to sales.
Ability to read blueprints
Other Information
Valid drivers license
Manual dexterity required to use desktop computer and peripherals
Overtime as required
Essential Skills
- Reading text
- Oral communication
- Problem solving
- Decision making
- Critical thinking
- Computer use
- Continuous learning
Transportation/Travel Information
- Valid driver's licence
Specific Skills
- Customer service oriented
Product Experience/Knowledge
- Lumber and plywood
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