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BASIC DUTIES AND RESPONSIBILITIES
Review communications board, emails and log books when coming on shift.
Maintain written and computerized records, compile reports and complete other program documents (including case notes, statistics, letters, etc.);
Be available for an on call schedule; occasional weekend or evening shifts as assigned by the Program Supervisor
Provide transportation to client appointments;
Provide culturally sensitive outreach, case management, counselling and other needed services to clients;
Provide individually tailored services to each client, e.g., housing placement, independent living skills, appointment escorts, home visits, family counselling;
Aid clients in their homes and in the community to allow them to participate safely and as independently as possible with dignity and respect.
Assist with building cleanliness and safety- escorting any unwelcome persons from the property when safe to do so, respond to incidents as needed and awareness of emergency procedures.
Assist coworkers when requested.
Be available for community members for mentorship and consultations.
Notify appropriate individuals (on-call staff, Supervisor, Manager) and/or Authorities in the event of accidents, attacks, or other critical incidents and ensure critical incident reports are completed.
Qualifications:
-Experience in human services, supported housing, or with persons with disabilities/addictions
-Knowledge and understanding of Aboriginal culture
-Drivers license
-Vehicle
-Excellent communication skills (written and verbal)
-Computer skills
-Must pass criminal record check and vulnerable sector check
-Ability to work independently
-Good time management skills
-Knowledge of person centered, trauma informed care and strength based approaches
For a full job description please visit our website ywcaprincealbert.ca under careers
Essential Skills
- Reading text
- Document use
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Computer use
Transportation/Travel Information
- Own vehicle
Credentials (certificates, licences, memberships, courses, etc.)
- First Aid Certificate
- Social Service Worker (SSW) Diploma
- Applied Suicide Intervention Skills Training (ASIST)
- Non-violent Crisis Intervention (NVCI) Certificate
- Cultural Awareness Training
Additional Skills
- Administrative and office activities
- Housekeeping activities
- Food preparation
Type of Community or Social Service
- Socio-economic needs or conditions (housing, nutrition, unemployment, financial assistance)
- Services for the homeless
Specific Skills
- Obtain information and prepare reports or case histories
- Implement life skills workshops
- Assess client's relevant skill strengths and development needs
- Develop, coordinate and implement the delivery of specific services within the community
- Provide suicide and crisis intervention
- Resolve conflict situations
Ability to Supervise
- More than 20 people
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Physically demanding
Security and Safety
- Basic security clearance
- Criminal record check (abstract)
- Driver's validity licence check
- Driving record check (abstract)
Target Groups or Clients
- Aboriginal groups
- Culturally diverse groups
- Street population
- Persons with intellectual disabilities