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Customer Assistance Attendant - 411 Operator

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Job Order #: 5816726

Employer Name:
SecurTek - A SaskTel Company
Wage/Salary Info:
As per CBA $13.80-$14.71hr to start. Raise every 6mo up to max $19.16
Posted Date:
# of Positions:
Employment Terms:
Full Time
Grade 12
Apply By:
How to Apply?:

Application Information

Employer Name:
SecurTek - A SaskTel Company

Contact Name:
Human Resources

Contact Email:

Employer Website:


Do you have excellent communication skills and can provide exceptional customer service?

We are looking for a Customer Assistance Attendant-411 Operator in our 24/7 head office in Yorkton.

You will be responsible for providing all services necessary to meet the calling inquiry and completion needs of all types of customers. This includes entering manual or electronic customer data information provided by customers and internal departments into operating systems.  You will communicate with customers to verify their information.  

1. Provides/assists customers with local, toll, directory and emergency call completion.
2. Assists special needs customers in call completion, as requested.
3. Supplies call routing and rate information.
4. Assists with projects as required.

1. Grade 12 Diploma or equivalent
2. Working knowledge of PC;s and 40 wpm keyboarding skills.
3. Successful applicants will be required to provide a criminal record check prior to employment

As per collective agreement and include: Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, and Pension


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