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Business Equipment and Computer Applications
- MS Excel
- MS Windows
- MS Word
- Internet
- MS Outlook
Specific Skills
- Address customers' complaints or concerns
- Access and process information
- Sell merchandise
- Receive payments
- Maintain records and statistics
- Issue receipts and other forms
- Explain the type and cost of services offered
- Arrange for billing for services
- Answer inquiries and provide information to customers
- Perform general office duties