Job Order Detail

Description

Saskatoon Motor Products is an AutoCanada dealership. We are looking for a Lube Service Advisor to join our growing team! You will play a crucial role in terms of quickly and efficiently scheduling routine maintenance on our customers vehicles.

Your Key Responsibilities
- Own providing exceptional customer service to our valued clients by exceeding their needs and expectations.
- Answering incoming phone calls and inquiries related to vehicle servicing.
- Meet and greet customers arriving for service appointments.
- Create quotes and work orders for vehicle repairs.
- Consult with automotive technicians regarding required repairs and or maintenance work and - -provide repair options to our clients including

Your Capabilities and Credentials

- High School Diploma
- Minimum of 1 years of experience in a customer service or sales capacity, preferably related to the automotive industry.
- Mechanical inclination and a working knowledge of how cars work
- Ability to be professional and deliver exceptional service to clients.
- A well-defined sense of diplomacy, including negotiation and conflict resolution skills.
- Excellent verbal/written communication, combined with the ability to interact and gain the support of senior leadership and other decision makers.
- Strong organizational and time management skills.
- Ability to manage priorities, perform a variety of tasks and meet required deadlines and targets.
- A person who is a team player, of high integrity who is trusted by others and consistently honors their commitments.
- Detail oriented, self-motivated and resourceful.
- Excellent skills in Word, Excel and PowerPoint. - Highly skilled in standard office software (MS Office, SharePoint, etc.).
- Knowledge of CDK computer operating system or similar systems would be considered an asset.
- Must possess a valid driver's license and a safe driving history.