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The Supervisor will assist in directing the day to day operations including service and set-up while working closely with the team to ensure that each guest leaves with a memorable experience.
Primary Duties:
-ensure the entire team is delivering exceptional customer service to all guests by acting with a customer comes first attitude at all times
-establish rapport and connect with guests to ensure their requests are met
-setting an example for the team through mentoring and coaching leadership
-fills in duties for the F&B Manager in her absence
-communicate areas of opportunities from guests to management in a timely manner
-Assist the F&B Manager with duties such as scheduling, ordering product & training