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As the Office Assistant, you will have the opportunity to work with and create relationships with the team, external and internal stakeholders as well as helping champion our office space.
The Office Assistant is the primary contact for incoming inquiries via phone, email, and/or text. The Office Assistant works closely with the CEO and Human Resources to successfully transition account implementation, complete administrative duties and provide updates on potential opportunities and/or partnerships.Ultimately, you will support sales, contribute to our long-term business growth, and will have the opportunity to move into a growing organization!
Responsibilities & Duties
Responsible for the professional and expeditious servicing of incoming telephone and email contacts from clients, advisors, and other internal and external partners
Support the Executive and Sales Team in general administrative duties in the management of client accounts
Request information and documentation from clients in order to open accounts and keep client files up to date
Support the Executive Team in the preparation of client meetings and team presentations
Follow up on sales to ensure proper settlement and delivery
Monitor all pending sales to ensure completion on a timely basis
Other duties as assigned
Skills & Qualifications
2+ years of successful experience in admin and/or customer service
Demonstrated ability to consistently improve and grow
Mandarin speaking is considered an asset
Energetic presentation & communication skills, both written and verbal
Highly motivated self-starter with the ability to work independently and as part of a collaborative team
Resourceful and curious individual with a sharp intellect and the ability to pick things up quickly.
Familiarity with understanding & translating technical concepts; ability to learn & pivot quickly
What's In It For You?
Transportation/Travel Information
- Valid driver's licence
Technical Terminology
- Business
Security and Safety
- Bondable
- Criminal record check (abstract)