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Barber Motors is currently looking for a full-time Customer Service Specialist to join our team! Applicants must be team oriented, reliable and highly motivated to provide the best customer service. The ideal candidate must enjoy working in a fast paced environment and excel at working with a large customer focused team. All candidates must have a valid driver's license, a positive attitude and be available to work some weekends.
Duties include but are not limited to:
-Meet and greet customers in a friendly and professional manner
-Scheduling customer appointments
-Communicating customers needs effectively with technicians
-Following up with customers
-Answering online inquires and incoming phone calls
-Making outbound calls for maintenance and service appointments
Qualifications:
-Must have a valid driver's license
-Must have good customer service skills
-Basic computer knowledge
-Must work well in a fast paced environment
-Previous experience in the automotive industry is an asset but is not necessary, we are willing to train the right applicant
-Must be organized
Education
-Grade 12 or equivalent
If you believe that you have what it takes to become a part of our team, we would like to hear from you!
We offer competitive wages and other benefits that will be discussed during the interview process.
Apply today and become a part of the Barber Motors Family!!
Thank you to all that apply! Only those selected for an interview will be contacted!
Essential Skills
- Document use
- Numeracy
- Writing
- Working with others
- Problem solving
- Decision making
- Job task planning and organizing
- Computer use
Transportation/Travel Information
- Valid driver's licence
Additional Skills
- Maintain records
- Data entry
Specific Skills
- Send invoices
- Schedule and confirm appointments
- Perform clerical duties, such as filing and sorting and distributing mail
- Operate switchboard or telephone system
- Greet people and direct them to contacts or service areas
- Answer, screen and forward telephone calls
Work Setting
- Business services
Typing (Words Per Minute)
- 41 - 60 wpm
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
Business Equipment and Computer Applications
- Windows
- Switchboard 1-25 lines
- Spreadsheet software
- Electronic mail
- Database software
- Internet browser
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