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CUSTOMER SERVICE REPRESENTATIVE (12-18 Month Term)

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Job Order #: 5821722

NOC: 6551
Employer Name:
City of Moose Jaw
Wage/Salary Info:
$3,541 to $4,052 per month
Posted Date:
22-Jul-2021
Location:
MOOSE JAW
 
# of Positions:
1
Employment Terms:
Full Time
Apply By:
01-Aug-2021
How to Apply?:
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Application Information

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Employer Name:
City of Moose Jaw
Employer Address:
 
228 MAIN ST N
MOOSE JAW,SK
CANADA
S6H3J8
Contact Name:
Human Resource Services
Contact Phone:
306-694-4432
Contact Fax:
306-694-4517
Contact Email:
postings@moosejaw.ca
Employer Website:
www.moosejaw.ca


Description

The City of Moose Jaw is seeking to fill a term Customer Service Representative position.  Under the direction of the Customer Service Supervisor, the Customer Service Representative is the initial point of contact and the primary liaison between the public and the Treasury Branch.

This position will perform the following duties:
    Receive and receipt various payments and other remittances at the Cashiers wicket
    Balance daily cash registered totals
    Perform various filing and typing duties
    Assist in collection of outstanding receivables, returned cheques, etc. as well as all outgoing notices produced in the Treasury Branch
    Assist Utilities with utility billings, deposits, transfer and meter reading requests, issuing work orders and data entry
    Assist Taxation with general tax account inquiries
    Act as receptionist at the inquiry desk
    Issue parking permits and bus passes
    Receive and process all mail

Qualified applicants will possess:
    Grade 12 plus 1 year post secondary education in Administration, Finance, Business or a related field
    2 years related experience in cash handling
    1 year related experience in customer service and office administration
    Accurate data entry and word processing (8000 kph)
    Experience with computer software packages including spreadsheets and word processing
    Able to communicate clearly, effectively, both verbally and in writing
    Ability to deal courteously, effectively and tactfully with the public
    Fully bondable

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