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The Income Support Administrator is an administrative support position that will be supervised by the Director of Operations and Portfolio Councillor. The Income Support Administrator is responsible for administering and delivering the income support program for the Kahkewistahaw First Nation. The Administrator will provide the services required to ensure income support recipients receive regular, timely and accurate support payments in adherence to legislation, regulations and policies.
DUTIES AND RESPONSIBILITIES:
-Maintain records of clients in files that contain all relevant social assistance documents.
-Be professional and courteous and dealing with the public.
-Complete a Budget and Decision sheet for each individual and/or family verifying eligibility and entitlement.
-Complete all forms but not limited to the following: Income Declaration Statement (if applicable); maintenance service fees; special diets; Medical Release and Assessment Form.
-Client intake interviews, assessments and eligibility determination according to policy.
-Develop an interview process and protocol to meet the objectives of the policy.
-Advising clients of available resources within community and externally outside the community
-Maintain a comprehensive filing system documenting contacts, benefits disbursed, referrals, etc.
-Perform and document basic field work such as regular home visits with clients when necessary, to access the needs of clients or other concerns that may arise.
-Reviewing and preparing for processing all invoices and client utility bills.
-Preparation and delivery of regular reporting to the Social Development Committee, Chief & Council, and the funding agencies
-Other duties assigned by immediate supervisor.