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The Town of Shellbrook currently has an excellent opportunity for a full-time Customer Service Representative/Office Assistant.
If you are enthusiastic, enjoy a challenge and love working with the public in a fast-paced office environment; then we want you on our team!
In this role, you will need the ability to multi-task and pay close attention to detail. Excellent communication and problem solving skills will be beneficial. A strong background in Microsoft Office is required.
Competition closes when a suitable candidate is found.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
- Valid driver's licence
Technical Terminology
- Business
Specific Skills
- Type and proofread correspondence, forms and other documents
- Send and receive messages
- Provide general information to clients and the public
- Prepare equipment or software for type of document
- Perform basic bookkeeping tasks
- Receive and forward telephone or electronic enquiries
- Maintain and prepare reports from manual or electronic files, inventories, mailing lists and databases
- Process incoming and outgoing mail manually or electronically
- Prepare invoices and bank deposits
- Order supplies and maintain inventory
- Service office equipment and arrange for servicing in the case of major repairs
- Photocopy and collate documents for distribution, mailing and filing
Area Of Specialization
- Invoices
- Correspondence
- Charts, tables, graphs and diagrams
- Reports
- Forms and records
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Sitting for extended periods
Keyboarding (Words Per Minute)
- 41 - 60 wpm
Business Equipment and Computer Applications
- Windows
- MS Word
- Excel
- Electronic mail
- General office equipment
- Accounting software
- Internet browser
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