Job Order Detail

Description

The Service Porter will keep the dealership lot neat and clean to present the vehicles to our customers and provide excellent customer service. As a Service Porter you will be focused on supporting many functions in theservice area such as valets and service pick-ups and drop-offs. You will be responsible for moving vehicles as directed by the service managers while following dealership display standards. You will assist the service team with a customer satisfaction focused attitude. You will be responsible to pick up, drop off, and transfer vehicles to and from various locations. Assisting with weather related clean up through the seasons. Assisting in maintaining the building and grounds needs to keep the dealership presentable. You will champion other projects and functions when assigned.



Job Responsibilities

Deliver and pick up customers in a prompt and polite manner, ensuring customer experience is first class each and every time.

Work together as a team with other porters, ensuring the delivery log is completed each delivery.

Help maintain the professional appearance of the service department.

Perform vehicle exterior wash as required.

Secure customer vehicles on the lot at shift end daily.



Requirements

High school diploma or equivalent

Must have a valid driver's license

Demonstrated customer service skills

Ability to read and comprehend written instructions and information

Demonstrated excellent communication and interpersonal skills

Ability to drive manual transmission vehicles is an asset but not mandatory.

Ability to work together as a part of a team or as an individual.