Job Order Detail

Description

Responsible for the day to day operation of the store in the absence of the Manager.
    The ice cream supervisor will be mainly ice cream focused, but will also be responsible for overseeing the operation of the retail store in the absence of the manager.
    This includes being accountable for the daily staffing and general administrative duties as well as providing leadership in the area of customer service.
    Manage retail staff, including cashiers and people working on the floor.
    Maintain inventory and ensure items are in stock.
    Ensure promotions are accurate and merchandised to the company'ss standards.
    Utilize information technology to record sales figures, for data analysis and forward planning.
    Ensure standards for quality, customer service and health and safety are met.
    Monitor local competitors.
    Maintain store's cleanliness and health and safety measures.
    Handle customer questions, complaints, and issues.