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Job Description:
The Retail Sales Supervisor is responsible for positively impacting the customer's shopping experience by effectively training, supervising & directing customer service team members & cashiers. The primary responsibility of the head cashier is to ensure an efficient & effective front-end of store.
Job Duties & Responsibilities:
- Providing training & assistance to new joined cashier
- Assists with relevant duties when shift occurs during opening & closing
- Perform general record keeping & accounting duties
- Plan & prepare work schedules & assigns employees to specific duties; ensures proper scheduling of breaks
- Supervise & co-ordinate sale staff & cashiers
- Order, Maintain & receive specified inventory & order merchandise
- Stock shelves & mark prices on shelves & items
- Count money in cash drawers at the beginning of the shifts to ensure that amounts are correct & that there is adequate change.
Education & Experience:
Minimum secondary school completion
Computer knowledge with Microsoft Word, Excel and order portals for retail suppliers
At least 1 year of retail sales experience as a retail salesperson, sales clerk or cashier
Essential Skills
- Reading text
- Document use
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
- Own vehicle
- Willing to travel
- Valid driver's licence
- Travel expenses not paid by employer
Additional Skills
- Order merchandise
- Hire and train or arrange for training of staff
Supervisory Experience
- Retail salespersons and sales clerks
- Cashiers
Specific Skills
- Supervise and co-ordinate sales staff and cashiers
- Sell merchandise
- Resolve customer complaints and supply shortages
- Prepare reports on sales volumes, merchandising and personnel matters
- Maintain specified inventory
- Authorize return of merchandise
- Assign sales workers to duties
Work Setting
- Retail establishment
Ability to Supervise
- 3 - 4 people
Work Location Information
- On-site customer service
- Rural community
- Willing to relocate
- Relocation costs not covered by employer
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Handling heavy loads
- Combination of sitting, standing, walking
- Walking
Security and Safety
- Basic security clearance
Own Tools/Equipment
- Computer
- Printer
- Internet access
- Cellular phone
Work Site Environment
- Noisy
- Dusty
- Cold/refrigerated
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