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Reporting to the Operations and Body Shop Managers, you will provide exceptionally accurate and profitable estimates while thoroughly researching required information for completing a world class repair. You will be aware of insurance company KPI's and how they are affected. The Estimator must write with precision accuracy to facilitate the best repair possible
Responsibilities:
Maintaining a friendly demeanor while performing duties around the body shop.
Examine and accurately estimate vehicles to determine the extent of structural, body, mechanical, electrical, refinish,
and interior damage.
Accurately verify the information and complete estimates in a timely manner.
Clear communication between the production staff and administrative staff.
Ensure proper documentation, photos, OEM procedures, parts research and all other information are completed and uploaded.
Maintain a positive and professional relationship with our insurance companies.
Complete and Maintain required training including I-CAR Platinum training.
Participate in production and/or other shop meetings.
Adhere to policies and procedures as presented in the employee manual.
Qualifications:
Experience and knowledge in auto body repair and estimating
Knowledgeable of body shops specific software programs such as body shop management programs, Mitchell Cloud Estimating, UltraMate, Mitchell Connect, Mitchell Tech Advisor, Sun Collision or other similar programs
Familiar with OEM Repair Procedures, and SGI policies and procedures.
Communicate and negotiate with insurance claims staff members.
Ability to work well in a team and on your own initiative.
Ability to multi-task and keep organized in a timely manner.
Detail-oriented and accurate in all work and communication.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Valid driver's licence
Additional Skills
- Professionalism in customer service
- Clean and maintain work space
Work Conditions and Physical Capabilities
- Fast-paced environment
- Attention to detail
- Hand-eye co-ordination