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SUMMARY:
To manage the overall operations of the Pharmacy, including providing consultation to both
customers and health care providers, practice to full scope in providing professional services,
dispensing medication, and assisting in the maintenance of the dispensary.
DUTIES & RESPONSIBILITIES:
Pharmacy and Customer Service
Acknowledge all customers approaching the Pharmacy, offer assistance promptly and in
a courteous and professional manner
Practice within federal/provincial, regulatory/legal requirements, provincial Code of
Ethics, Standards of Practice, and Policies, demonstrating professional integrity and
acting to uphold a high level of professional standard of practice
Ensure all privacy requirements are met, including customer confidentiality and consent
management
Provide counselling on prescriptions, over the counter/behind the counter products and
all health related issues, including but not limited to indications, contra-indications,
adverse effects, drug interactions and dosage
Practice to full extent of expanded scope with Professional Services, within your
capability
Be clearly identifiable to the public
Ensure accuracy and appropriateness of all prescriptions dispensed
Communicate with other health care professionals within the circle of care to provide
optimal customer care
Essential Skills
- Reading text
- Oral communication
- Working with others
- Critical thinking
- Computer use
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