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Relationship Manager

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Job Order #: 5836923

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Starting at $37,000
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Full Time
Grade 12
1-2 Years
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Janet Hoffman

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Pet Parent Relationship Manager (PPRM) - Dogtopia Regina East
Dogtopia Regina East has an immediate opening for an energetic, organized, business-minded individual to lead our sales and marketing efforts as our Pet Parent Relationship Manager.

About Us:
Dogtopia Regina East is a locally owned and operated dog daycare which opened in January 2021.  

About You:
    You excel at building relationships (with people and pups).
    Youre fast paced, with a strong sense of urgency.
    You thrive when you have multiple challenges on your plate.
    Youre a lively, enthusiastic, a very strong communicator, who has a passion for persuasive selling.
    You have a strong focus on prioritization, time management and organizational skills.
    You love getting things done and exceeding your goals.
    You love sales and marketing and providing exceptional customer service.

About the PPRM:
The focus of the Pet Parent Relationship Manager role is to make connections with people and pups while motivating and inspiring them see Dogtopia as the place for the best place for their pup!
Duties Include:
    Facilitate the growth of dogs in daycare at Dogtopia Regina East by cultivating and maintaining relationships with pet parents and the greater Regina community.
    Schedule appointments and introduce Pet Parents to all that Dogtopia has to offer to them and their pups.
    Work with team members and Pet Parents to ensure our customer experience sets the highest standards and satisfaction.
    Plan and manage Social Media campaigns and effectively manage digital spend.
    Establish and manage guerilla marketing efforts.
    Manage the referral program
    Achieve agreed upon sales targets and outcomes within schedule
    Analyze the territory/markets potential, track sales and status report

    2+ Years of experience in a Sales/Marketing, Customer Service, or Relationship Management role. A combination of experience and education will be considered.


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