Job Order Detail

Description

QUALIFICATIONS:
Minimum 1 year related experience required
Completion of a college or other related certificate or equivalent experience.
Strong communication skills, 2nd language will be an asset
Ability to supervise 11-15 people
Ability to multi-task and work in a fast paced environment and under pressure
Ability to stand for an extended period of time
Flexibility to work various shifts and weekends

DUTIES & RESPONSIBILITIES:  
Address customers' complaints or concerns
Recruit, train and supervise staff
Ensure health and safety regulations are followed
Determine type of services to be offered and implement operational procedures
Develop, implement and analyze budgets
Provide customer service
Participate in marketing plans and implementation
Plan, organize, direct, control and evaluate daily operations
Set staff work schedules and monitor staff performance
Conduct performance reviews
Organize and maintain inventory

Work Conditions and Physical Capabilities
Fast-paced environment
Work under pressure
Attention to detail
Combination of sitting, standing, walking
Standing for extended periods
Tight deadlines

Personal Suitability
Effective interpersonal skills
Flexibility
Accurate
Team player
Client focus
Dependability
Reliability
Organized