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Job Description
Manage day-to-day operations of the salon including opening and closing procedures, staff behavior and customer intake procedures
Ensure the consistency in the training procedure and services
Interview, hire and train salon staff in procedure, policy and health regulations
Deliver superior service and maximize customer satisfaction
Appraise staff performance and provide feedback to improve productivity
Ensure compliance with sanitation and safety regulations
Schedule staff to ensure adequate coverage for the salon's needs
Account for and report profits and expenses of the salon
Manage inventory salon products by maintaining records of stock quantities on hand and ordering replacement items
Create detailed reports on weekly, monthly and annual revenues and expenses on sales, inventory and customer reports
Prepare and launch marketing strategies to reach a broader audience