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Additional Skills
- Supervise staff
- Supervise maintenance and repair services
- Supervise in-house laundry services
- Hire and dismiss staff
- Co-ordinate in-house laundry services
- Co-ordinate maintenance and repair services
- Co-ordinate contract services
- Co-ordinate dry cleaning and valet services
Specific Skills
- Schedule and assign duties of housekeeping staff
- Respond to complaints of guests
- Prepare budgets and payrolls
- Plan and co-ordinate activities of housekeeping supervisors and crews
- Maintain inventory of supplies, equipment and uniforms
- Maintain financial records
- Establish and implement operational procedures for housekeeping department
- Ensure that local health and sanitation regulations are carried out
- Ensure that safety standards and departmental policies are met
- Ensure hospital infection control
- Conduct performance evaluations and appraisals
- Co-ordinate inspection of assigned areas
Work Conditions and Physical Capabilities
- Fast-paced environment
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
- Large workload
- Tight deadlines
Personal Suitability
- Initiative
- Effective interpersonal skills
- Flexibility
- Team player
- Excellent oral communication
- Excellent written communication
- Client focus
- Interpersonal awareness
- Dependability
- Judgement
- Reliability
- Organized