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Food and Beverage Serving Skills
- Serve food and beverages
- Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
- Describe menu items including daily specials for customers
- Prepare and serve specialty food at customers' tables
- Take orders and relay to kitchen and bar staff
- Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
Additional Skills
- Address customers' complaints or concerns
- Enforce provincial/territorial liquor legislation and regulations
- Clear and clean tables, trays and chairs
- Balance cash and record sales
- Must be of legal age to mix and serve alcoholic beverages
- Provide customer service
- Assist clients/guests with special needs
Personal Suitability
- Initiative
- Effective interpersonal skills
- Flexibility
- Team player
- Excellent oral communication
- Client focus
- Reliability
- Organized