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The Optical Associate will be responsible for the retail and repair of eyewear products as well as follow-up patient care. This team member will work a schedule of 37.5 hours per week, Mondays through Fridays.
Join us in advancing eye health and enhancing the lives of our patients in a dynamic and rewarding environment.
How Youll Benefit:
Comprehensive total rewards package
Competitive wage and benefits
Rapid and continued growth, ensuring a constantly challenging and rewarding environment
A workplace culture where collaboration is fostered
Ongoing training and development opportunities
Responsibilities:
-Educating clients about the best eyewear choices for their lifestyle, ensuring they receive the best in value and quality
-Informing patients about advances in corrective eyewear solutions
-Assisting with selection of frames to suit your clients aesthetic and performance needs
-Interpreting optical prescriptions as written by optometrist
-Performing frame and facial measurements to ensure correct fit and positioning of eyewear
-Submitting prescription eyewear requisitions to manufacturing lab
-Performing repairs and adjustments to patients eyewear
-Arranging and maintaining retail display area
-Contributing to store retail sales goals
-Upholding excellent customer service standards using your charisma and problem-solving skills
The Successful Candidate:
-Previous optical or office experience an asset
-Passionate about customer experience; a great communicator who can provide exceptional patient care
-Committed to excelling as a member of a high performing team
-Able to multi-task in a fast-paced environment
-Good computer knowledge, including Microsoft Office Suite
-Previous retail experience an asset
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
Credentials (certificates, licences, memberships, courses, etc.)
- Not required
Additional Skills
- Schedule appointments
- Perform general clerical duties
- Order supplies and equipment
- Maintain inventory of equipment
- Clean and maintain equipment
Work Setting
- Ophthalmic or optical laboratory
- Optical retail store
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Attention to detail
- Ability to distinguish between colours
- Combination of sitting, standing, walking
- Bending, crouching, kneeling
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