Job Order Detail

Description

Dance City is growing! We're seeking an exceptional individual to join our team as a Customer Service & Enrolment Coordinator. This role is the first point of contact for hundreds of customers, responding quickly to all customer inquiries.

This role includes:
* email management (manage studio email account, respond to customer inquiries, confirm appointments)
* organization and administration (follow-up on registration inquiries, create and manage documents and reports, process sales and manage inventory, maintain a clean and organized studio)
* customer service (greet and welcome customers, handle inquiries, maintain records of customer interactions)
* extra fun activities (assist with costumes and props, assist in planning our year-end recital)
* being our brand ambassador

The ideal candidate will:
* have previous experience in sales and/or customer service
* be self-motivated and excellent at following directions
* show initiative and motivation to learn the ins and outs of the business
* have excellent communication skills (written and oral)
* be deadline driven and detail-oriented
* able to set priorities and work in a fast-moving environment
* able to work independently and with others

Hours of work are Mon-Thu 4-8pm and Sat 8:30am-1:30pm (some hours may be negotiable).

Do you love people? Do you get energized by sales? Do you instantly build relationships with those around you? Do you always greet people with a smile? If this sounds like you then apply today!

Successful candidate is required to provide a satisfactory criminal record check and proof of vaccination. We thank all applicants for their interest; however, only those selected for an interview will be contacted.