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Full Time position- No Weekends No Evenings- Competitive Wage
Heres a great opportunity for an enthusiastic and hard-working individual. If you have a knack for understanding others needs and love the rewarding feeling of providing great customer service, this is the job for you!
If you are interested in a full-time permanent role, we are a growing company who is currently in need of a sales and service representative.
What youll Get:
* Monday - Friday work week and no evenings
* Paid training
* Comfortable and friendly work environment
* Competitive Wage
What Youll Do:
*professionally and courteously handle inbound customer service, following company policies and procedures.
* Provide customer service support and assist customers inquiries, trouble-shooting technical issues, and explaining new products and services offered.
* Initiate and/or implement corrective action as needed in order to ensure that an excellent standard of service is maintained.
* Verify customer information and enter into the computer system
* Maintain strong knowledge of new and existing accounts
-Interaction with clients happens daily, therefore a professional and pleasant attitude is a must. Customer service is the key to our success and we expect nothing but your best.
-Your attention to detail, planning, time management and ability to work independently and with others is important.
-The ability to fill out service appointment invoices and reports accurately is important.
Must Haves:
* Excellent communication and interpersonal skills
* Enthusiastic approach to customer service
* Familiarity with computers
* Customer service experience an asset
Valid drivers licence
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
- Own vehicle
- Valid driver's licence
Credentials (certificates, licences, memberships, courses, etc.)
- Not required
Specific Skills
- Perform minor repairs to products or equipment
- Operate cash register
- Operate computerized inventory record keeping and re-ordering systems
- Customer service oriented
- Process money, cheque and credit/debit card payment
- Provide advice about merchandise
- Provide cost estimates on materials
Type Of Experience
- Salesperson/clerk
Work Setting
- Specialty shop
Product Experience/Knowledge
- Pools and accessories
Security and Safety
- Bondable