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We are a growing medical clinic looking for an experienced medical receptionist. This position will provide an opportunity for growth for the right individual. This position will primarily work with a specialist, however, from time-to-time you may need to help cover for other physicians in the clinic. The ideal candidate is someone who constantly looks for ways to improve both themselves and the clinic.
Job Duties
* Managing the day-to-day operations for the clinic
* Training staff and physicians
* Answering phone calls (e.g., patients, health care workers, etc.)
* Triaging patient requests and concerns
* Scanning/filing health records and documents
* Scheduling patient appointments
* Managing physician schedules (e.g., meetings, clinic dates, call schedule, etc.)
Ideal Skills
* Attention to detail is a MUST
* Working independently
* Problem solver
* Verbal and written communication
* Familiarity with Accuro or other EMR program
* Problem solving
* Reliability
* Confidentiality (HIPA)
* General understanding of health care
* Written grammar
* Managing and training staff
Job Qualifications
* Must have experience working in a medical clinic or a be a recent graduate of a post secondary program with a focus in health care (e.g., medical office assistant, office education, medical terminology, etc.)
* Experience working with specialists and general practitioners.
* Familiarity with medical terminology and/or medical transcription would be an asset.
Wage: $19.00 to $33.00 per hour plus optional benefits. Wage depends on your specific qualifications and experience. Please indicate your experience, salary expectations and availability in your cover letter.
Essential Skills
- Reading text
- Document use
- Oral communication
- Problem solving
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
Transportation/Travel Information
- Own transportation
- Valid driver's licence
Additional Skills
- Provide basic information to clients and the public
- Order office supplies
- Maintain records
- Data entry
Specific Skills
- Schedule and confirm appointments
- Record and relay information
- Perform clerical duties, such as filing and sorting and distributing mail
- Operate switchboard or telephone system
- Greet people and direct them to contacts or service areas
- Answer, screen and forward telephone calls
Work Setting
- Health services
Typing (Words Per Minute)
- 61 - 80 wpm
- 0 - 40 wpm
- 41 - 60 wpm
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
Business Equipment and Computer Applications
- Switchboard 1-25 lines
- Electronic mail
- Electronic scheduler
- General office equipment
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