Job Order Detail

Description

We are inviting applicants who have a strong desire to help others, demonstrating empathy, caring and understanding, to join our Case Management team.

WCB:
We are the provincial agency that delivers workplace insurance to Saskatchewan employers and benefits to Saskatchewan workers when they are hurt at work. Our legislation, The Workers Compensation Act, 2013 , describes the workplaces that we cover and the benefits we provide.  We are a monopoly. This means that the employers in industries that are mandated by our Act must insure through us. Employers in industries excluded by our Act may apply for coverage. It also means that workers injured in an industry mandated by our Act can claim benefits from us.

Department:
In this area, the team manages the delivery of client services in complex, serious and/or longer term work injury claims.   Customer service is the key focus and team members are interdependent, accountable to each other and expected to provide superior service to our clients.

Job Summary:
As a member of the Case Management team, your responsibility will be to be the primary point of contact for claims of injured workers with the overall responsibility making and communicating all adjudicative decisions on claim files and delivering exceptional service to our customers. You will be building relationships and working collaboratively with injured workers, employers, and a team of professionals to resolve claims and develop recovery and return-to-work plans.

If you are a customer focused individual that works collaboratively and can provide communication of complex information in a compassionate way, this may be the job for you