Job Order Detail

Description

Building a culture of leadership development is front of mind for SGI and we believe that leaders are developed through all levels of the organization. Leadership culture development will transform how we work with customers, partners and each other. We're aiming for a culture that focuses on new strengths, balanced with some of what's always been important to our success. The successful individual for this role will be a team player that demonstrates this mindset and embodies SGIs vision, missions and values.

The successful candidate will be responsible for managing the delivery and evaluation of customer service and support for motor licence issuing and related Auto Fund (AF) programs to motor licence issuers and the public via the AF's customer service (call) centre (CSC). In this role you will be responsible for managing the development, delivery, and evaluation of the AF's automatic withdrawal program for vehicle registration premiums (AutoPay) and for managing the AFs Payables and Receivables department as well as, manage and monitor program and CSC activities, oversee the processing of payable/receivable payment transactions and identify opportunities for improvements and changes.  

Requirements

Candidates must bring the education and experience to succeed in this unique opportunity.  We are looking for candidates who have a four-year degree from an accredited post-secondary education institution in a relevant field of study such as Business Administration along with ten years' experience comprised of six years leadership experience with increasing responsibility and four years' experience in developing and maintaining strategic working relationships. Alternative combinations of relevant education and experience may also be considered.