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Provides a positive customer experience with fair, friendly, and courteous service.
Registers sales on a cash register by scanning items, itemizing and totaling customers purchases.
Resolves customer issues and answers questions.
Bags purchases if needed.
Processes return transactions.
Itemizes and totals purchases by recording prices, departments, taxable and nontaxable items; and operating a cash register.
Enters price changes by referring to price sheets and special sale bulletins.
Discounts purchases by redeeming coupons.
Collects payments by accepting cash, check, or charge payments from customers and makes change for cash customers.
Verifies credit acceptance by reviewing and recording drivers license number; and operating credit card authorization systems.
Balances cash drawer by counting cash at beginning and end of work shift.
Provides pricing information by answering questions.
Maintains checkout operations by following policies and procedures and reporting needed changes.
Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
Contributes to team effort by accomplishing related results as needed.
Essential Skills
- Reading text
- Oral communication
Specific Skills
- Operate cash register
- Customer service oriented
- Process money, cheques and credit/debit card payments
- Scan items
- Receive payment for goods or services
- Calculate daily/shift payments received and reconcile with total sales
- Stock shelves and clean counter area
- Greet customers
- Enter prices of items on cash register
Work Setting
- Retail establishment
Business Equipment
- Price scanner
- Cash register
- Calculator
- Interac machine
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