Job Order Detail

Description

Bourgault Industries is looking for a Product Specialist to join our team in St. Brieux, SK. The successful candidate will provide support to both the Service Department and Territory Sales Team in two key areas:
   i. the primary focus will be training (and development of training materials) for Bourgault dealers and customers to ensure an optimal new customer experience, and
   ii. Provide in-season field support for set-up, start-up, and product operation to achieve customer satisfaction goals.

Extensive Bourgault product operational knowledge will be required, with the main focus on Air Cart and Air Drill product lines.

What does Bourgault offer?
-Competitive wages
-Performance based pay increases
-Health & Dental benefits and a health spending account
-Relocation/Rental Subsidy
-Retirement Savings Plan
-Company-wide profit sharing, and more!

Responsibilities:
-Provide dealer and customer training in conjunction with coordinated on-site unit set-ups / start-ups on all Bourgault products.
-Develop training materials to support in-person and on-line methodologies.
-Address technical issues in-field with support of the CSR to ensure prompt resolution.
-Ensure our International Service and Sales teams are educated on new features and products; some limited international travel may be required.
-Communicate with dealers and customers for feedback and input on product.

Qualifications:
-Degree or diploma in the engineering, agricultural or marketing field is preferred.
-Knowledge of and interest in current agricultural practices and related technology.
-Willingness to learn new technology.
-Ability to think critically and analytically.
-Passion for the agricultural industry.
-Enjoy a hands  on work environment that supports being self-directed!