Job Order Detail

Description

JOB SUMMARY:

The employee in this classification is responsible to act as the primary contact for internal and external customers and is responsible for the maintenance, coordination and communication in response to customer account and billing inquiries, concerns, complaints, outage notifications and requests for new services. This position may be required to rotate through various functions as required by the department and/or corporation.

KNOWLEDGE/SKILLS/ABILITIES:

Bachelors Degree, Diploma, Certificate or Program in Business Administration, or equivalent AND/OR;
Two (2) years of administrative, customer support and/or customer service experience utilizing standard corporate software applications (Microsoft Office Suite), or equivalent
Ability to cooperate and deal tactfully with other staff and the public
Aptitude for accuracy and detail
Ability to implement and make sound decisions
Ability to use standard corporate software applications (Microsoft, SAP, etc.)
Ability to provide extraordinary customer service for all internal and external customers
Ability to work independently or as part of a team

To view full job description please visit www.saskpower.com/careers