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Job Order #: 5844506

Employer Name:
Visionpool Business Services Inc
Posted Date:
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Employment Terms:
Full Time
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Employer Name:
Visionpool Business Services Inc

Employer Address:
S4S 7J7

Contact Name:
Michelle Pasker

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Visionpool Business Services is hiring a  Network Team Lead  

    Installs, configures, coordinates and administers  LAN/WAN environment
    Tier II escalation for the Service Desk Analysts to provide resolution or assistance on incidents that cannot be resolved at first level support
    Tier III support for the Technical Team
    Provides technical support for Network related systems/peripherals  including software and hardware problem determination and resolution
    Performs monitoring and testing of related systems and elements to ensure reliability and integrity of computer environments
    Performs system maintenance and network upgrades
    Ensures internal customers are guided and knowledgeable of policies and procedures
    Responsible for the creation, deletion and disabling of all user accounts (pertains to the network access as well as all system access)
    Enhances and develops quality support methods and communication skills through coaching feedback and other developmental approaches

    Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP)
    Minimum 7 years of applicable experience or a combination of education and experience
    Knowledge of Cisco networking components including switching, routing, firewalls, wireless technologies, Cisco identity services engine (ISE) and VPN/client VPN is required for the provision, support, troubleshooting and improvement of these services
    Knowledge of F5 web application firewall (WAF), internet technologies and Mcafee suit of security products and appliances including web gateway (proxy).
    A demonstrated knowledge and experience of information technology infrastructure library (ITIL) processes and procedures
    Ability to write detailed technical materials, diagnose technical problems, pay close attention to details and apply technical instructions as required


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