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The YWCA is seeking applications for Casual Resident Support Workers for My Aunts Place, Kikinaw Womens Residence, and Isabel Johnson Shelter. The Resident Worker is responsible for providing practical support to all residents while ensuring day to day operation needs are met. This position will be under the direct supervision of the Staff Coach and under the general supervision of the Director of Womens Housing.
Responsibilities include:
Client Service
Provide Trauma Informed, person-centred support
Provide practical support for all aspects of resident stays
Provide information, education, and support to the women as needed
Provide referrals and advocacy to ensure that women have necessary supports to deal with barriers regarding housing
Maintain a welcoming and comfortable environment
Assist with shelter programming
Respond to crisis situations
Administration and Operations
Answer shelter phone and record all calls, screen requests for entry and respond to information requests
Complete intake and departure process with each woman/family
Maintain accurate records, including womens files
Assist residents with transportation as required
Assist with the daily operation of the shelter including but not limited to meal prep, room cleaning, and helping residents with chores
To see the complete job description as well as the qualifications, please visit our website:
https://www.ywcaregina.com/careers